Oversound Group

FAQ

FAQ - BUSINESS AFFAIRS




WHAT IS THE WARRANTY FOR OVERSOUND PRODUCTS?


6 MONTHS WARRANTY ON PRODUCTS AND 03 MONTHS ON REPAIRS




HOW DO I DELIVER THE PRODUCTS?


THE SHIPPING OF THE PRODUCTS IS DONE THROUGH A CARRIER OF A CUSTOMER'S CHOICE, INFORMED AT THE PURCHASE ACT.




HOW TO CALCULATE THE FREIGHT?


SO YOU PURCHASE YOUR PURCHASE, WE INFORM THE MEASURES, WEIGHT AND TOTAL VALUE OF YOUR NF-E SO THAT YOU CAN MAKE THE QUOTATION NEAR THE CARRIER OF YOUR CHOICE. THE FREIGHT IS FOB, OR IS, ON THE CUSTOMER'S ACCOUNT.




CAN YOU RETREAT IN THE FACTORY?


YES, IT CAN BE REMOVED AT THE FACTORY.


IT IS NECESSARY TO REPORT TO THE COMMERCIAL SECTOR DURING THE NEGOTIATION TO BE PASSED THE INFORMATION OF THIS PROCESS (OPERATING AND DOCUMENT REQUIREMENTS FOR THE CAR AND DRIVER).




I AM A FINAL CONSUMER AND I WANT TO BUY FROM THE FACTORY, CAN I?


DO NOT. DIRECT SALES ONLY FOR LEGAL ENTITIES.


YOU CAN BUY ON ONE OF OUR RESELLERS.




HOW TO FIND A NEARBY DISTRIBUTOR?


IN OUR WEBSITE, YOU FIND THE DISTRIBUTORS AT ABA SALES POINTS.




I AM A LEGAL PERSON, CAN I BUY FROM THE FACTORY?


YES, BUT PLEASE CONTACT OUR COMMERCIAL SECTOR (12 3637-3302) AND CHECK THE REGULATION FOR PJ REGISTRATION.




HOW TO KNOW THE VALUES OF OVERSOUND PRODUCTS?


ENTER CONTACT WITH THE COMMERCIAL SECTOR THROUGH THE EMAIL: VENDAS2@OVERSOUND.COM.BR OR PHONE SKIN (12) 3637-3302.





FAQ - TECHNICAL ASSISTANCE





WHAT'S THE BEST SPEAKER FOR LINE ARRAY?


LINE LA IS ESPECIALLY INDICATED FOR THE MARKET OF PROFESSIONAL ACOUSTIC BOXES IN SYSTEMS OF P.A AND LINE ARRAY. WE HAVE ON OUR LINE 04 TYPES OF SPECIAL SPEAKERS IN 6,8,10 AND 12 ''.


CONSULT US BY EMAIL: VENDAS2@OVERSOUND.COM.BR




WHAT IS THE MEDIUM GRAVE INDICATION?


WE HAVE SPEAKERS DESIGNED TO REPRODUCE WITH HIGH QUALITY TO THE PROFESSIONAL SOUND AND SOUND AUTOMOTIVE. THE IDEAL IS THAT YOU SEND US AN E-MAIL WITH YOUR SOUND PROJECT AND WITH THAT WE WILL INDICATE THE MOST SUITABLE.




WHAT ARE THE DIFFERENCES BETWEEN THE SPANISH SUB 800 AND 18 800 ST?


THE TWO WORK ON THE SAME BAND OF FREQUENCIES (SUB GRAVES) AND ALLOW THE SAME CONTINUOUS POWER OF 800 WATTS. BECAUSE THE SUB 800 ST HAS A MAGNETIC SET LESS THAN THE SUB 800, MAKING IT 1BD LESS THAN SPL, IN ADDITION TO THE MOST ACCESSIBLE VALUE.








WHAT DIFFERENCES BETWEEN THE DTI 7653 AND 3850 DRIVER?


The DTI 7653 and the DTI 3850 are identical in their function, they work from 20KHz to 1KHz with the same SPL and the same frequency range, but the DTI 3850 can be used with 2-inch throat guidewires and a waveguide with a throat of 1 , 5 INCHES. THE 7653 ONLY WITH 2 INCH RIBBON CORNETAS.




WHAT IS THE DIFFERENCE BETWEEN THE STEEL LINE AND THE PROFESSIONAL LINE?


THE STEEL LINE IS PROFESSIONAL BUT WITH STEEL CASES TO MAKE THE PRODUCT LIGHTER.




WHICH DRIVER IS MORE INDICATED FOR THE USE OF THE HIGH SPEAKER?


OVERSOUND DRIVERS ARE DESIGNED TO REPRODUCE WITH HIGH QUALITY AND SOUND PRESSURE AT MIDDLE AND HIGH FREQUENCIES. SO THAT YOU CAN REPLY WHAT BEST FOR YOUR APPLICATION, REPORT US BY EMAIL VENDAS2@OVERSOUND.COM.BR WHAT YOUR SOUND PROJECT AND WITH THAT WE WILL INDICATE THE MOST SUITABLE.




WHAT IS THE DIFFERENCE BETWEEN SUBWOOFER AND WOOFER?


THE SUBWOOFER IS INDICATED TO WORK IN THE FREQUENCY BAND BETWEEN 35HZ TO 150HZ DEPENDING ON THE MODEL, ALREADY THE WOOFER IS INDICATED TO WORK IN THE FREQUENCY BAND BETWEEN 60 TO 4KHZ DEPENDING ON THE MODEL. SUCH MINIMUM AND MAXIMUM VALUES MAY BE DIFFERENT.




HOW DO I MAKE AN AUTHORIZED SERVICE?


CONTACT WITH TECHNICAL ASSISTANCE SECTOR THROUGH EMAIL: ASSISTENCIATECNICA@OVERSOUND.COM.BR WE WILL PASS ALL THE INFORMATION.




WHAT IS THE BEST SPEAKER AND DRIVER COMBINATION THAT OVERSOUND HAS?








SPEAKER



RECOMMENDED DRIVER


6 STEEL 150


DTI 2540


DT 2560



8 STEEL 150


100 W 8


300 W 10


300 W 12


450 W 10


450 W 12


450 W 15


STO W 12


550 W 15


12 STEEL 300


12 STEEL 400


15 STEEL 300


15 STEEL 400


 








SPEAKER



RECOMMENDED DRIVER


OVS 8L


DTI 4630


DT 7653



MG 10-300


MG 10-400


MG 12-300


MG 12-400


LA 8-250


LA 10-400




SPEAKER



RECOMMENDED DRIVER


SUB 15 C


DTI 7653


DTI 3850


DTI 9950



15 G-400


15-800


OVS 12-600


OVS 12-800


18.2-600


SUB 800


SUB 800 ST


SUB 1000


SUB 1200 ST











WHAT'S THE BEST HIGH SPEAKER FOR EXTREME SERIOUS SERIES?




WE RECOMMEND:


SUB 800


SUB 1000


SUB 1200


15-800


SUB 15 C




DO I NEED A LONGER SPEAKER WHEN I USE THE COAX 1276?


COAX 1276 WAS DESIGNED FOR PALCO MONITOR, BUT IF OTHER APPLICATIONS ARE INDICATED REINFORCEMENT OF GRAVES WITH 18 INCH SPEAKERS.

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